Hello, I'm Tuan Chien Vu AI-Driven Lean Transformation Expert
A dedicated Enterprise Agile Coach with over 10 years of experience in IT industry and 8 years at MTI Technology, driving digital transformations through scalable Agile and Lean practices. Currently pursuing Master's in AI (defending thesis Q1 2026), I specialize in integrating AI with Agile methodologies to deliver measurable business outcomes and sustainable process improvements.
About Me
Passionate about transforming organizations through proven SHUHARI methodology
My Objective
As a Lean & Agile Coach and MTI's primary Lean and Agile influencer, I am passionate about accompanying enterprises, organizations, teams, and individuals in transforming not only their Agile and Lean practices but also their underlying mindsets and cultures. My mission is to enable data-driven and AI-empowered ways of working—fostering transparency, continuous learning, and evidence-based decision making across all levels of the organization.
My journey began in software engineering, where I experienced firsthand the power of iterative improvement and customer-centric thinking. Since then, I have guided executive leadership in embracing change, resulting in sustained process improvements and high-performing teams. Through this, I help teams enhance collaboration, deliver customer value faster, and build products and services with lasting impact.
I strongly believe that combining Agile and Lean principles with AI and analytics represents the next evolution of modern software development—helping companies revolutionize how they deliver value, scale effectively, and position themselves on the international stage.
Beyond coaching and consulting, I am committed to sharing knowledge, cultivating communities, and inspiring people to develop practical Agile and Lean skills that will strengthen both their organizations and the wider Agile ecosystem in Vietnam. Endorsed by peers for exceptional servant leadership.
Philosophy
As a Lean Coach, my philosophy is rooted in maximizing customer value while systematically eliminating waste. I embrace the foundational Lean principle of respect for people and continuous flow optimization. My modern coaching approach integrates classical Lean thinking with AI-powered intelligence and evidence-based practices:
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Lean Value Stream Optimization
Mapping and optimizing value flow from concept to customer, systematically eliminating the 7 Wastes (Defects, Overproduction, Waiting, Non-utilized Talent, Transportation, Inventory, Motion, Extra Processing)
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Kaizen (改善) Culture
Cultivating continuous improvement mindset through small, incremental changes that compound into breakthrough results; empowering teams to identify and solve problems at the source
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Data-Driven Decision Making
Leveraging quantitative metrics, KPIs, and evidence-based analysis to guide strategic decisions and measure improvement outcomes
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AI-Driven Process Intelligence
Applying AI/LLMs for predictive analytics, pattern recognition, automated insights, and intelligent workflow optimization
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SHUHARI (守破離) Learning Path
Guiding people development through three stages: Shu (follow established practices), Ha (break from tradition and adapt), Ri (transcend and innovate)
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Systems Thinking & VSM
Applying holistic systems perspective through Value Stream Mapping to visualize end-to-end flow, identify constraints, and drive systemic improvements
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Agile-Lean Maturity Evolution
Advancing organizational capabilities through structured maturity models aligned with Lean-Agile principles, measuring progress through objective assessments
Core Values
Innovation
Embracing change and fostering creative problem-solving
Collaboration
Building high-performing, cross-functional teams
Excellence
Delivering measurable value through continuous improvement
Sustainability
Creating lasting change that scales with growth
Areas of Expertise
Specialized skills developed through years of hands-on experience
Lean Coach
Agile Coach
Tools & Tech
AI for Process
Professional Experience
8+ years of leading transformation initiatives at MTI Technology
Enterprise Agile Coach | Lean & Agile Consultant
MTI Technology & Ocean Network Express
Assigned by MTI Technology to support Ocean Network Express (ONE) in their enterprise Agile transformation journey. Delivered foundational and advanced Agile training to Scrum Masters, resulting in 25% improvement in delivery efficiency across 50+ teams. Defined and advanced Agile standards elevating process maturity from level 2 to 4.
- Promoted high-caliber Scrum Masters, accelerating organizational transformations by 30%
- Standardized ADO for Product Development Lifecycle, reducing lead times by 25% via VSM
- Implemented Project Maturity Level Assessments (PML) for 50+ teams, achieving 20% maturity uplift
- Facilitated A3/Hoshin Kanri workshops, improving execution efficiency by 18%
- Influenced MTI leadership to embrace changes, enabling 30% faster improvement rates
- Project Maturity Level (PML) uplift from L1 → L4 with scorecards and evidence-based advancement.
- Data-driven with predictive analytics; ~35% faster waste detection, ~40% higher ROI.
- Executive leadership coaching and cross-pollination scaling across partner orgs (up to ~60% faster timelines).
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Process Maturity Assessment & Advancement Framework
- Implemented a CMMI-aligned maturity framework across 5 dimensions (Requirements, Process, Metrics, QA, Improvement).
- Designed structured progression L2 → L4 with milestone checkpoints and verifiable criteria.
- Established a quantitative Scorecard (e.g., cycle-time predictability, defect escape, velocity consistency, stakeholder satisfaction).
- Tailored SHUHARI development paths by maturity level; majority of teams advanced ≥1 level within ~12 months.
Data‑Driven Kaizen Implementation
- Built a Kaizen Digital Dashboard unifying operational data, team metrics, and customer feedback for impact-based prioritization.
- Enhanced A3 with predictive analytics to forecast success probability and optimize resource allocation.
- Achieved ~35% reduction in waste-identification time and ~40% improvement in Kaizen event ROI.
Sustainable Transformation & Cross‑Pollination Impact
- Institutionalized MTV CoE practices; MTV teams maintained ~25–45% higher performance vs. independent teams.
- Implemented knowledge retention (standards, mentorship, rotational learning) sustaining gains post‑engagement.
- Benchmarked delivery predictability, quality, and satisfaction to track sustained outcomes.
Strategic Cross‑Pollination & Organizational Scaling
- Embedded MTV DX members into 15+ partner orgs, accelerating transformation timelines by up to ~60%.
- Standardized playbook (roles, duration, transfer protocols, success metrics) for consistent results.
- Introduced readiness assessments; increased cross‑pollination success rate to ~92%.
Accelerated People Development Framework
- Launched Tutor–Buddy acceleration aligned to SHUHARI (SHU/HA/RI), cutting onboarding time by ~50%.
- Competency‑based matching (skills, learning styles, aspirations) improved retention and time‑to‑productivity.
- Progressive responsibility transfer with checkpoints and peer feedback to ensure sustainable growth.
Executive Leadership Transformation & Organizational Influence
- Shifted leadership from command‑and‑control to servant leadership, measurably improving engagement.
- Combined Lean leadership with data‑driven decisioning; ran Gemba/retrospectives to model behaviors.
- Founded a monthly “Lean Agile Leadership Circle”, expanding MTI’s regional influence.
Chief Scrum Master Officer
MTI Technology Co., Ltd
Led organizational Agile transformation as the first Agile authority at MTI Technology, scaling Scrum practices across multiple teams and establishing enterprise-wide standards.
- Provided foundational and advanced Agile training to new Scrum Masters
- Coached and developed high-quality Scrum Masters, improving organizational capability
- Developed and monitored metrics tracking Agile adoption, enablement, and maturity
- Standardized ADO usage for Product Development Lifecycle management
- Reduced Lead time through ADO Value Stream Map (VSM) optimization
- Implemented Project Maturity Level Assessment (PML) providing data-driven insights
- Conducted Gemba-walks with executives for team observation and improvement suggestions
- Facilitated A3/Hoshin Kanri workshops for organizational strategy definition
- Led critical retrospectives and training sessions using Miro for continuous improvement
- Coordinated with CTO and executives to define and execute company strategies
- Led migration from ADO/PowerBI to unified Jira + Google Data Studio (~40% less fragmentation).
- Replicated ADO PDLC in Jira; standardized live dashboards, up to ~60% faster reporting.
- Automated pipelines from Jira to dashboards for real‑time visibility across 50+ teams.
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- Led strategic migration from legacy ADO/PowerBI to a Jira + Google Data Studio ecosystem, improving cross‑team visibility and reducing tool fragmentation by ~40%.
- Architected custom Jira workflows mirroring ADO’s Product Development Lifecycle to maintain continuity while enhancing reporting through Google Data Studio.
- Developed automated data pipelines connecting Jira to dashboards, enabling real‑time sprint progress, velocity trends, and quality metrics for 50+ teams.
- Created standardized Google Data Studio reporting templates replacing PowerBI; cut report generation time by up to ~60%.
- Established integration protocols between Jira and existing MTI systems to ensure seamless data flow and auditability for enterprise compliance.
Scrum Master
MTI Technology Co., Ltd
Ensured Scrum framework efficacy by facilitating events, resolving impediments, and promoting self-management, resulting in 20% increase in team velocity.
- Achieved 20% velocity improvement through systematic impediment removal
- Successfully delivered 5 major projects with zero critical defects
- Assisted Product Owners in effective Product Goal definition and backlog management
- Built cross-functional capabilities within development teams
- Led by example to create environment of trust, enhancing collaboration
Xamarin Mobile Developer
MTI Technology Co., Ltd
Developed mobile health applications including Carada and LunaLuna Baby, achieving 80%+ code coverage through comprehensive unit testing and UI automation.
- Developed Carada app for health awareness and medical checkup data management
- Built LunaLuna Baby app supporting mothers from pregnancy through childcare
- Achieved 80%+ code coverage through comprehensive unit testing
- Implemented UI automation testing for quality assurance
- Facilitated Sprint ceremonies and conducted internal technical trainings
- Collaborated with PO on Product Backlog refinement and story estimation
Mobile Developer
GMO-Z.COM RUNSYSTEM
Developed mobile applications for Japanese B2C/B2B markets including Genkisushi, Shoppass, and Shift Manager, working directly with Product Owners.
- Built mobile applications for major Japanese clients (Genkisushi, Shoppass)
- Created and executed comprehensive test cases based on acceptance criteria
- Worked independently with direct communication to BrSE and Product Owner
- Estimated effort for application features and reported daily progress
- Conducted internal English training and technical seminars for the team
Education
Continuous learning at the intersection of AI and Agile methodologies
Master of Science in Artificial Intelligence
Ho Chi Minh City University of Industry and Trade
2024 - 2026 (Expected)
Currently completing thesis on "Generative AI Applications in Software Testing". Research focuses on leveraging LLMs and AI to enhance Agile testing practices, automated test generation, and quality assurance processes.
Bachelor of Information Technology
Ho Chi Minh University of Industry and Trade
2012 - 2016
Comprehensive foundation in software engineering, algorithms, and system design. Specialized in software development methodologies and quality assurance.
Mobile Programmer Training Course
University of Science - Information Technology
2015 - 2016
Specialized training in mobile application development focusing on Android and iOS platforms. Enhanced practical skills in mobile programming and app development lifecycle.
Professional Certifications
Recognized credentials demonstrating expertise in Agile, Lean, and Leadership
Lean & Process Excellence
Scrum & Product Ownership
Leadership & Development
Key Achievements
Measurable impact through systematic improvement and transformation
Honors & Awards
MTI Technology (October 2019) - Recognized for leading exceptional continuous improvement initiatives that transformed team performance and delivery excellence
MTI Technology (October 2019) - Awarded for demonstrating outstanding servant leadership, coaching capabilities, and driving organizational transformation
MTI Technology (November 2018) - Recognition for establishing and leading the first professional Agile team, setting standards for organizational excellence
Community Impact
Teaching Agile methodologies at HUTECH and HUIT
EU Japan AgileWork Session, Agile Work Community
Recognition & Thought Leadership
Recognized as MTI's primary Lean & Agile influencer, setting org-wide transformation standards.
Let's Connect
Interested in collaborating? I'm open to discussing opportunities where I can contribute to your team's success.
Get in Touch
With 10+ years of experience in the IT industry and 8 years at MTI Technology driving enterprise Agile transformations across diverse client organizations, I bring proven expertise in Value Stream Mapping, AI-driven process optimization, Lean principles, and scaling Agile methodologies across 50+ teams. My experience spans implementing agile maturity frameworks, facilitating organizational change, and coaching leadership teams to achieve measurable, sustainable results — including 25% efficiency improvements and 200% NPS growth.
I'm actively seeking opportunities to contribute my expertise and collaborate with innovative organizations committed to continuous improvement and operational excellence. Let's connect to explore how my experience can add value to your team's transformation journey.